Always Near You!
Respond to and analyze client´s requests, social situation, home and family structure and provide support to the technical team. Inform the family of the rights and duties of all the parties involved, as well as on the use of community resources to reduce costs.
Go on home visits and provide guidance on the need of having a caregiver at home.
Deal with the family´s complaints, analyze the facts and control the returnable of the team´s professionals. Comply with and see to the compliance of the Company´s code of ethics.